Shipping policy

Where we ship

We ship to the countries available at checkout – all of Europe and selected countries worldwide.

Shipping costs

• Europe: 6 € per order, free shipping from 60 €.
• Other countries: the exact shipping cost is shown at checkout before you pay.

Dispatch and tracking

As soon as your order has been dispatched, you receive an email with your tracking number.

Customs and import taxes

Orders to countries outside the EU may be subject to import duties and taxes, which are charged by the destination country and paid by the recipient.

Lost or damaged parcels

If your parcel is lost or arrives damaged, contact us at info@vellen-hair.eu. We send a replacement or refund you.

Contact

Vellen Hair Professional (Vizap Limited) · info@vellen-hair.eu